Warranty Policy
1-Year Manufacturer’s Warranty
Your Peace of Mind at Heart
At BullsArmor, we are dedicated to delivering top-quality products you can trust. We stand behind our craftsmanship with a 1-Year Manufacturer’s Warranty covering defects resulting from the manufacturing process. This warranty ensures your BullsArmor product performs as promised under normal use.
What Is Covered?
This warranty covers defects in materials and workmanship that occur due to manufacturing issues. Examples include:
Faulty components or parts
Errors in assembly or production
What Is Not Covered?
This warranty does not cover:
Normal wear and tear from regular use
Damage resulting from misuse, improper handling, or failure to follow product instructions
Modifications, repairs, or tampering by unauthorized individuals
Cosmetic damage (e.g., scratches, dents) that does not affect functionality
Damage caused by environmental factors, accidents, or external forces
Warranty Claim Process
If you believe your BullsArmor product has a manufacturer defect, please follow these steps to initiate your warranty claim:
1. Email Submission:
Send an email to Warranty@BullsArmor.com with the subject line “Warranty Claim – [Your Product Name].” Include the following information:
Your full name
Order ID
A detailed description of the issue
When the issue first occurred
Clear pictures showing the problem
2. Timely Response:
Our warranty team will review your email and respond within 24 hours with next steps.
3. Return & Inspection:
If requested, you may need to send the product to our facility for inspection. Shipping costs for sending the product to us are the responsibility of the customer.
Important Notes
Warranty Emails Only: Our warranty claims are handled exclusively via email. Please do not contact customer service for warranty issues, as they cannot process warranty claims.
Inspection Requirement: All warranty claims are subject to inspection to confirm the defect is due to manufacturing and not caused by wear and tear, improper use, or other exclusions.
Approval Required: Refunds, replacements, or repairs will only be provided after a defect is confirmed by our team.
Our Commitment
This warranty reflects our confidence in the quality of BullsArmor products. By adhering to these terms, we ensure fairness for all our customers while maintaining our high standards of quality. For questions or assistance, contact us at Warranty@BullsArmor.com.